Customer segmentation to personalise advertising and user experience.

A segmentation is an ideal starting point for building up a data science capabilities as it can be reused in many places.

A good segmentation can be used to drive value across your organisation.

  • Communication tool within the business - reports can be broken down by segment, discussions can be structured using the segments - “I think we should be targeting the X segment with this new newsletter”.

  • Targeted response to customers, e.g. tailoring the content of email communications by segment.

  • In propensity models and in the customer lifetime models.

  • As strata for more advanced testing.

  • Understanding the different customer life cycles (segment X tend to subscribe in response to offers but will cancel once the full price is charged.)

  • Profile customers for partners or advertisers.

  • We use the latest machine learning techniques to first simplify your data and then identify customer groupings.

  • our segmentations are always built directly in your database.

  • Our segmentations change over time and adapt intelligently to the amount of data that you have for each person.